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BuyWake.com Ordering Information     ONLINE ORDERING SECURE ONLINE ORDERING 24/7 Visa - MasterCard - Discover - American Express No sales tax outside the state for Georgia. Gift Certificates (insert link) Wish List (insert link)     PHONE ORDERS Rider Assisted Ordering 800-709-WAKE (U.S. only) 770-420-9240 (Georgia & International) Visa - MasterCard - Discover - American Express – Personal Checks – Money Orders MONDAY - FRIDAY 10:00am - 8:00pm E.S.T. Closed New Years, Thanksgiving and Christmas Day         Please feel free to call us 24 hours a day. Most days we are working late hours and weekends too. If we are here, your call will be answered.   ORDER BY E-MAIL: sales@buywake.com   ORDER BY FAX: 678-738-0204   ORDER BY MAIL BuyWake.com 2100 Barrett Park Drive Suite 505 Kennesaw, GA 30144   Q & A Q. How do I set up an account? A. Click here.   Q. How do I change my account information? A. Click here to log-in and follow the directions.   Q. I forgot my login information? A. Click here to use the "Forgot Your Password?" form.   Q. What is a wish list? A. A Wish list is a place where you can keep track of gift items you would like to receive. You can also view Wish lists that your family and friends have created. Click here for details.   Q. How does the BuyWake.com gift certificate program work? A. Simply click on the gift certificate link (or click here) select the amount desired and follow the check out process. Once your order has been processed and approved the recipient will receive a personal e-mail from us with the good news you hooked them up.     Any sale/closeout softgoods or small ticket items on your order that are out of stock at the time that your order is fulfilled will be removed from your order. You will not be charged for these items...and will be provided with an updated order confirmation that shows that these items were not included with your order.     PREAUTHORIZATION OF CREDIT CARDS: At the time that your order is submitted, the credit card that was used to make the purchase is preauthorized for the full amount.  At the time that your order is fulfilled, this preauthorized transaction is "captured" and converted into an actual charge.  In the event that the final order total is less than the initial preauthorized amount (such as in the case where items are canceled from the order), the resulting "captured" charge will be less than the initial preauthorized amount.  In the event that the final order total is more than the initial preauthorized amount (such as in the case where items are added to the order), the initial preauthorized amount will be "captured" with the balance being charged in the form of a new transaction.  If an order is canceled, the original preauthorization will be dropped from the credit card account within a period of 2-10 business days...depending on how your issuing bank operates.

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