We appreciate your business and thank you for your trust in our company to provide you with the Connelly and CWB merchandise you have selected.
 
Our commitment to quality service includes making sure you understand our responsibilities as a Connelly and CWB “Authorized International Dealer”. 

Please review the following information:
 
We can ship Connelly and CWB merchandise outside the United States.
 
We will be responsible for providing you with all customer service inquiries regarding this merchandise which includes any warrantee questions or claims.  In the event that product must be returned for warrantee, it will be returned to us at your expense.  Once the product has been repaired or replaced, you would pay the return freight charges.
 
The consumer purchasing the product must also be aware that, in addition to the cost of the product and freight charges, they are responsible to pay all VAT (value added taxes) and excise taxes or customs fees established by the country in which they are receiving the shipment.  These fees may range from zero to 25% of the cost of the merchandise or more.
 
Other Connelly and CWB dealers in or outside the United States are not obligated to service product you purchased from us.  Our goal is to provide you with excellent knowledge and service.  We will stock warrantee parts to help you with any parts you may need.  Additional product information is available on our website.  You may also visit connellyskis.com or cwbwakeboards.com for an extensive “skier” or “rider” support section with prior year’s brochures, binding diagrams and other helpful warrantee information.